The Sign Language Agency Arizona & Nationwide

Welcome to The Sign Language Agency.

Since 2018, we have been offering quality sign language interpreting services in Arizona and beyond. We’re a boutique agency and treat both our interpreters and clients like family. With a roster of interpreters, we accommodate a wide range of needs, from local appointments to nationwide engagements. No task is too big or too small for us; we’re committed to providing exceptional care while prioritizing transparency, professionalism, and affordability. At SLA, we’re not just about interpretation — we’re about caring for our clients and interpreters.

We value the power of seamless communication.

Our mission is to promote inclusivity, understanding, and connection among individuals. That is why we offer professional, accurate, and culturally sensitive sign language interpreting services. Our team is committed to facilitating meaningful interactions, ensuring that everyone can fully participate in the world around them. We prioritize confidentiality and uphold strict ethical standards to protect client information and maintain privacy.

If you need interpreting services for conferences, meetings, or events, we’ve got you covered, whether it is on-site or remote via video-conferencing. We specialize in various settings, including educational institutions, medical facilities, legal proceedings, and corporate environments. At SLA, we know how important it is to get the interpretation right, so our team is trained to be accurate and respectful of the culture and adhere to professional standards of ethics and confidentiality. Contact us today to work together and make sure everyone feels included in your workplace or community.

Schools (K-12), Colleges and universities, Vocational training programs, Online education platforms.

Classroom Interpreting: For students requiring interpreting services during lectures, discussions, and other classroom or school-related activities

Individual Tutoring Interpreting: For one-on-one tutoring sessions, study groups, or academic advising appointments to facilitate communication between students and educators/tutors.

Educational Workshops and Seminars: For workshops, seminars, and training sessions hosted by educational institutions to ensure participants have full access to the content being presented.

Parent-Teacher Meetings: For students’ parents and their teachers during parent-teacher conferences, Individualized Education Program (IEP) meetings, and other school-related discussions.

Educational Events: For school events such as assemblies, performances, field trips, and graduation ceremonies to ensure students can fully participate and engage with their peers.

Online Learning Platforms: For virtual classrooms, webinars, and online courses to accommodate students participating in distance learning programs.

Educational Material Translation: Providing written-to-sign language translation services for educational materials, such as textbooks, handouts, and PowerPoint presentations to provide accessible learning resources for students.

Public Hearings and Consultations: For public hearings, consultations, and town hall meetings conducted by government agencies to facilitate communication with diverse communities.

Court and Legal Proceedings: For court hearings, depositions, legal consultations, and other legal proceedings.

Administrative Services: For administrative tasks within government agencies, including interviews, assessments, and consultations with clients or constituents.

Legislative Support: For legislative sessions, committee meetings, and public forums to facilitate communication between lawmakers and constituents.

Emergency Response and Crisis Management: For emergency response teams, crisis hotlines, and disaster relief efforts to facilitate communication with affected individuals and communities.

Policy Development and Implementation: Assisting government agencies in developing and implementing policies related to language access and accommodation.

Emergency Response and Crisis Management: Providing interpreters for emergency response teams, crisis hotlines, and disaster relief efforts to facilitate communication with affected individuals and communities.

Police Services: For law enforcement agencies during police interviews, investigations, community outreach events, and other interactions with the public.

Community Outreach and Engagement: For public events, workshops, and outreach programs hosted by government agencies.

Policy Development and Implementation: Assisting government agencies in developing and implementing policies related to language access and accommodations.

Training and Capacity Building: Providing training sessions for government employees on topics such as effective communication with diverse populations, cultural competency, and the use of interpreting services.

Document Translation: Providing written-to-sign language translation services for government documents, forms, and publications.

Live Performance: For theater productions, including plays, musicals, and live performances; concerts and music festivals; comedy shows and stand-up performances.

Film and Television: For film and television productions; interviews, press junkets, and behind-the-scenes footage; live television broadcasts and award ceremonies.

Video Content: For online video content, including web series, vlogs, and promotional videos; live streaming events and virtual performances.

Sign Language Interpretation and Consultation for Events: For special events, such as red-carpet premieres, film screenings, and charity galas; conferences, panels, and industry workshops, as well as providing accessible event planning consultation to ensure inclusivity for all attendees.

Sign Language Consultation for Scriptwriting: Providing consulting services for scriptwriters and filmmakers to accurately represent sign language in scripts; assistance with integrating sign language into dialogue and storytelling in a respectful and authentic manner.

Sign Language Classes for Entertainment Professionals: Providing customized sign language courses designed for actors, directors, producers, and other entertainment industry professionals; specifically designed sign language lessons for a particular role or production.

Advocacy and Training: Providing workshops and training sessions on best practices for entertainment industry professionals; advocacy for increased representation of individuals in the entertainment industry; consulting services for creating inclusive and accessible content across all forms of media.

On-Site: For meetings, conferences, presentations, and other on-site events.

Corporate Training: For training sessions and workshops.

Corporate Events: For corporate events such as product launches, shareholder meetings, and corporate retreats.

HR and Employee Support: For human resources meetings, employee orientations, and one-on-one consultations.

Consulting: Providing consulting services to help businesses improve communication and meet their interpreting needs.

Customized Interpreting Solutions: Providing customized interpreting solutions to meet the specific needs and requirements of each business and corporation.

Weddings & Anniversaries: For weddings, engagement parties, and anniversary celebrations.

Birthdays & Parties: For birthday parties, family gatherings, and social events.

Sporting Events: For sports games, tournaments, award ceremonies, and other athletic events.

Community Fairs & Festivals: For community fairs, street festivals, and cultural events.

Holiday Celebrations: For holiday gatherings, religious festivals, and seasonal events.

Travel & Tourism: For guided tours, travel excursions, and tourist attractions.

Family Reunions & Receptions: For family reunions, receptions, and gatherings.

Charity & Fundraising Events: For charity galas, fundraising events, and benefit concerts.

Outdoor Adventures & Excursions: For outdoor activities, nature walks, and adventure tours.

This list is not exhaustive, and the need for sign language interpreting services can arise in various other industries and settings.

Court: For court proceedings with interpreters proficient in legal terminology to ensure effective communication between parties.

Deposition: For depositions with interpreters proficient in legal terminology to ensure effective communication between attorneys, clients, and witnesses.

Legal Consultations: For legal consultations between attorneys and clients to ensure full comprehension of legal matters and client rights.

Legal Mediation Services: For legal mediation sessions with interpreters proficient in mediation and negotiation techniques to ensure clear communication between parties.

Legal Conferences and Seminars: For legal conferences, seminars, presentations, discussions, and legal education.

Legal Workshops: Providing workshops and training sessions for legal professionals on working effectively with clients using interpreters.

Expert Witness Testimony: For expert witnesses with interpreters proficient in legal proceedings to deliver accurate testimony in court.

Hospitals and clinics, Doctor’s offices, Rehabilitation centers, Mental health facilities, and Veterinary clinics.

On-site Medical Interpreting: For medical appointments with trained interpreters to ensure effective communication between healthcare providers and patients.

Emergency Medical Interpreting: For medical emergencies to ensure patients receive immediate and accurate communication during critical situations.

Mental Health Interpreting: For therapy sessions, counseling, and support groups with experienced interpreters to ensure accurate expression of thoughts and emotions and to promote effective engagement in mental health care.

Veterinary Interpreting: For veterinary clinics and hospitals to ensure effective communication between veterinarians, veterinary staff, and pet owners for regular appointments and emergencies.

Preventive Care Workshops: For educational workshops and presentations for communities on topics such as preventive care, health screenings, and wellness promotion.

Customized Interpreting Solutions: Providing customized interpreting solutions to meet the specific needs and requirements of individual medical practices, hospitals, veterinary clinics, and healthcare organizations, including long-term partnerships and dedicated interpreter teams for medical and veterinary settings.

At SLA, we are here to make communication easy for everyone. Just reach out to us and consider it done. We handle scheduling, coordinating, and sending out interpreters. You can relax knowing we have covered your interpreting needs. Our team will make sure the interpreters arrive on time and provide the service, leaving you free to focus on what is important to you.

Find our internal steps:

1. Initial Consultation
   We begin by getting to know what you need. Whether for a personal appointment or a corporate event, we take the time to listen and customize our services just for you.
2. Interpreter Match
   We pair you with a skilled interpreter who is suited to the assignment. Our interpreters excel in sign language and have a firm grasp of various contexts and cultures.
3. Pre-Event Preparation
   Before the event, our interpreters prepare by researching topics and participants to ensure effective communication during the session.
4. On-Site Support
   Our interpreters provide attentive support during the session to ensure everyone feels included and engaged.
5. Post-Event Feedback
   We value your feedback and consider it to improve our services. Your satisfaction is our top priority, and we are committed to providing the best experience possible every time.
6. Ongoing Assistance
   Our support does not end with the session or event. We are here for you whenever you need assistance, offering resources and guidance to promote accessibility in all your endeavors.
7. Continuous Improvement
   We are dedicated to staying ahead of the curve and updating our skills and knowledge to provide the best possible service.

At SLA, we gladly accept payment via checks and credit cards for your convenience. For further instructions, please don’t hesitate to contact us at office@signlanguageagency.com.

Please find our frequently asked questions:

• What services does your agency provide?
  Our agency offers a variety of sign language (ASL) interpreting services, including in-person/on-site and virtual interpreting. We work across different industries to facilitate communication between individuals who use sign language and those who do not.
• How do I request a sign language interpreter?
  To request an interpreter, contact us through email or via our platform, and fill out our request form, providing details such as date, time, and location.
• Where in Arizona does your agency serve?
  Although our office is in Scottsdale, we serve all of Maricopa County (including Scottsdale, Phoenix, Mesa, Tempe, Peoria, Surprise, and more), Pima County (Tucson), Coconino County (Flagstaff, Sedona), and all surrounding areas.
• Do you offer services outside of Arizona?
  Yes, we provide a full range of sign language interpreting services, including video remote interpreting, on-call video remote interpreting for employees, interpreting for out-of-state conferences, cruises, artists on Broadway tours, on-set sign language coaching, and more.
• Are your interpreters certified or qualified?
  Yes, our interpreters are experienced and receive ongoing training to maintain professional standards. They hold the relevant certifications and state licenses.
• What industries or sectors does your agency serve?
  We are experienced in various sectors such as healthcare, education, legal, business, and more, ensuring effective communication in diverse professional settings.
• Can I request an interpreter for emergencies?
  Absolutely, we understand the urgency of emergencies and have protocols in place to handle such requests promptly.
• How are interpreter assignments determined?
  Interpreter assignments consider factors like expertise, specialization, and availability, matching each client’s specific needs and requirements.
• What are the costs associated with sign language interpreting services?
  Our pricing structure varies from hourly rates, flat rates, minimum fees, and, if applicable, travel expenses. We provide transparent pricing and can offer detailed quotes based on your specific needs.
• Why is there a two-hour minimum for sign language interpreting?
  Our two-hour minimum ensures effective communication by allowing interpreters to prepare, establish rapport, and provide accurate translations. It also helps us coordinate logistics for reliable service.
• What is your cancellation policy?
  Our cancellation policy is fair and flexible. We ask for advance notice whenever possible. Our contract provides specific details on cancellation fees.
• How far in advance do I need to request an interpreter?
  While we accommodate last-minute requests whenever possible, submitting requests in advance increases the chances of securing an interpreter who meets your needs.
• Can I provide feedback on interpreter services?
  Absolutely. We value client feedback and welcome your input on interpreter services via email.
• What measures do you have in place to ensure confidentiality?
  Confidentiality is very important to us. We follow strict ethical standards to protect client information and always maintain privacy. Our platform is HIPAA compliant.
• Do you offer training or workshops on working with sign language interpreters?
  Yes, we provide educational resources and training sessions for clients interested in improving their interactions with sign language interpreters to promote effective communication.

Our office is in the heart of Old Town Scottsdale. It reflects the spirit of our sign language interpreting agency — surrounded by art, culture, and vibrancy — and is a lively place where communication thrives.

Office address: 7141 E Rancho Vista Drive Scottsdale, AZ 85251

Mailing address: PO Box 2642 Scottsdale, AZ 85252

To request service, please complete the form below with as much detail as possible, and we’ll promptly contact you to assist you. If your request involves multiple days, please provide information in the notes section or email us at office@signlanguageagency.com.

Whether you’re an interpreter looking to join our team or someone starting an interpreting career for the first time, we welcome you to submit your resume and cover letter to careers@signlanguageagency.com. Please include details about your qualifications, certifications, and relevant experience. We look forward to hearing from you.